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| What is WebCD? |
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| WebCD is a new media type that combines the best of the World Wide Web and CD-ROM. As the leading hybrid Web/CD-ROM publishing tool, WebCD lets Web site owners deliver a Net-connected "Web site on a disc". By combining the portability, inexpensive storage, and rapid access times of a CD-ROM with tethered links to the Web, WebCD delivers a rich multimedia experience while avoiding the delays associated with traditional Web access.
WebCD consists of two main components, the WebCD Packager and the WebCD Viewer.
The WebCD Packager retrieves your Web content and relocates it to CD-ROM. You can select which content to include on the CD-ROM and which links bring you back to the live Web site by simply pointing and clicking at a graphical view of Web site. The Packager also makes it easy to integrate non-Web content onto the CD-ROM, such as multimedia presentations, software executables or any electronic content that may be too large (or too sensitive) to be placed on your Web site.
The WebCD Viewer provides everything needed to install, view and search your WebCD. The Viewer works with industry standard browsers from Microsoft and Netscape, and installs Microsoft Internet Explorer if no browser is present. WebCD's Live-LinksT connect users back to your live Web site, making it easy for users to place orders, submit forms and retrieve the latest updates. The Viewer also includes full-text searching to simplify the location of documents on the WebCD and provides Graphical Bookmarks for highlighting "must-see" information on your WebCD. |
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| Why do I need WebCD? |
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WebCD enables business customers to bypass Internet bandwidth bottlenecks, and blast through the crowded cyber-market, by allowing their Web site audiences to view the bulk of their Web site from a local CD-ROM, and use Internet hooks to conduct electronic commerce and provide real-time content updates. With WebCD, businesses can proactively reach out to thousands of prospects and customers who suffer from slow Web performance or lack convenient access to the Internet. And sensitive information on corporate Intranets can be shared with key business partners or mobile employees without access to the Intranet. |
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| What are some typical WebCD applications? |
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Direct Marketing and Sales Collateral - As an integral part of your marketing mix, WebCD works as a cost effective fulfillment kit, trade show handout and direct mail piece that generates more high-quality leads better close rates than paper based collateral.
Sales Training and Reseller Communications - By combining "off-Web" sales intelligence (such as Word, PowerPoint files and multimedia) with your existing Web content, WebCD lets you quickly build an electronic support package that shortens sales cycles and captures more attention from your sales and reseller channels.
Customer Service - WebCD slashes print and distribution costs, lowers call volume and increases customer satisfaction by delivering your technical support knowledge base, interactive training, tips and multimedia demos directly to your customers. |
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| What exactly is a "live-link" and how does it work? |
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A live-linkT is an icon-driven connection from WebCD out to your live Web site. If you are using a computer with a permanent Internet connection you will experience no dial-up delays as you jump from WebCD to the live Web site. However, the page download times will be longer coming over the Net. If you rely on dial-up access, your dialer program will be triggered by your request to "go live". |
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| Why can't I simply copy my Web site to a CD-ROM? |
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| On first glance, it might seem that getting Web content onto a CD-ROM could be as simple as copying files. The truth is, because the Web is fundamentally a Client/Server system, and because HTML files are linked together, content must be retrieved using HTTP and then "relocated" to a local storage area. Experienced Web developers know many of the pitfalls that surround relocating HTML files. But a whole new set of issues arise when building true hybrid Internet /CD-ROMs. The MobileVue White Paper, Challenges in Building Hybrid Web/CD-ROMs , points out a few of these challenges and shows how a dedicated tool set like MobileVue® WebCD can allow anyone in your organization produce high-quality hybrid applications in far less time than manual procedures. |
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| On what platforms does WebCD run? |
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The WebCD Packager runs on Windows 98, Windows NT 4.0, Windows 2000 and Windows XP. The WebCD Viewer adds installation, bookmarks, Live-links, and searching and is available for Windows 98, Windows NT 4.0, Windows 2000 and Windows XP, but content produced by the WebCD Packager is stored in an open format, allowing the CD-ROM to be viewed by any browser on any operating system by simply opening the CD-ROM home page. |
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| What can I put on a WebCD? |
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The WebCD Packager runs on Windows 98, Windows NT 4.0, Windows 2000 and Windows XP. The WebCD Viewer adds installation, bookmarks, Live-links, and searching and is available for Windows 98, Windows NT 4.0, Windows 2000 and Windows XP., but content produced by the WebCD Packager is stored in an open format, allowing the CD-ROM to be viewed by any browser on any operating system by simply opening the CD-ROM home page. |
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| Where can I purchase WebCD? |
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WebCD is available direct from MobileVue by dialing 310-553-9588. You can also order WebCD from one of our Solution Partners. |
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